IT Support Specialist - help desk (San Diego, CA)

Harborlight Bridge Telecom is looking for an IT Support Specialist. The job centres on help desk for service installations, and it would suit someone who likes steady, practical work. We invest in training. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with service installations. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 24 hours a week, afternoons. • On site in San Diego. • We will tell you what to expect at each step of the hiring process.