IT Support Specialist - help desk (San Diego, CA)
Amberfield Sable Staffing · San Diego, CA · contract
Amberfield Sable Staffing is a San Diego staffing firm for warehouse, office and healthcare roles. We are hiring an IT Support Specialist to take on help desk.
You would join a small organisation of about 90 people based in San Diego.
What you will do
• Keep an accurate asset list and patch schedule.
• Create and disable user accounts as people join and leave.
• Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes.
• Answer support requests by phone, chat and in person and log every ticket.
• Set up, repair and retire laptops, phones and printers.
What we are looking for
• A patient way with colleagues who are not technical.
• Working knowledge of Windows, macOS and Microsoft 365.
• One to three years of help-desk or desktop-support experience.
Nice to have
• CompTIA A+ or similar certification.
• Experience with client orders.
Working arrangement
• Contract for three months, with the possibility of becoming permanent.
• On site in San Diego, with some flexibility after the first few months.
• We reply to every applicant.
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