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IT Support Specialist - help desk (San Diego, CA)

Amberfield Sable Staffing · San Diego, CA · contract

Amberfield Sable Staffing is a San Diego staffing firm for warehouse, office and healthcare roles. We are hiring an IT Support Specialist to take on help desk. You would join a small organisation of about 90 people based in San Diego. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with client orders. Working arrangement • Contract for three months, with the possibility of becoming permanent. • On site in San Diego, with some flexibility after the first few months. • We reply to every applicant.

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