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IT Support Specialist - help desk (Reno, NV)

Bluepeak Sable Manufacturing · Reno, NV · full time

Bluepeak Sable Manufacturing makes precision components in Reno, and we need an IT Support Specialist to lead our help desk. You would work closely with colleagues in operations, support and management. What you will do • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with scrap and rework. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • On site in Reno. • Applications are reviewed on a rolling basis.

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