IT Support Specialist - help desk (remote)

Westbrook Technologies is looking for an IT Support Specialist. The job centres on help desk for patient scheduling, and it would suit someone who likes steady, practical work. Continuing education is supported. What you will do • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with patient scheduling. • CompTIA A+ or similar certification. Working arrangement • Contract for twelve months, with clear deliverables from the first week. • Remote-friendly, with quarterly visits in Sacramento. • We reply to every applicant.