IT Support Specialist - help desk (remote)

We are growing our team at Stonegate Quarry Arts Center and adding an IT Support Specialist whose main responsibility will be help desk. We run on creativity, deadlines and a lot of goodwill. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with exhibitions. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 24 hours a week, mornings. • Fully remote, with a monthly team day in Omaha. • We reply to every applicant.