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IT Support Specialist - help desk (remote)

Clearpath Summit Property Management Group · Remote · full time

Clearpath Summit Property Management Group is a Houston property manager with leasing, maintenance and resident services, and we need an IT Support Specialist to lead our help desk. You would work closely with colleagues in operations, support and management. What you will do • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with unit turnovers. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with an occasional day on site in Houston. • We will tell you what to expect at each step of the hiring process.

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