IT Support Specialist - help desk (Pittsburgh, PA)

We are growing our team at Clearpath Bridge Environmental Services and adding an IT Support Specialist whose main responsibility will be help desk. Early starts and steady work; we look after our drivers. What you will do • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with recycling loads. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in Pittsburgh. • We will tell you what to expect at each step of the hiring process.