IT Support Specialist - help desk (Phoenix, AZ)

Greenridge Amber Property Management looks after rental homes across the Phoenix area. We are hiring an IT Support Specialist to take on help desk. Maintenance and leasing staff share information every day. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with rent collection. Working arrangement • Full-time, on a regular day shift. • On site in Phoenix. • We reply to every applicant.