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IT Support Specialist - help desk (Phoenix, AZ)

Summit Ridge Construction · Phoenix, AZ · full time

Summit Ridge Construction delivers building projects for owners across the Phoenix region. We are hiring an IT Support Specialist to take on help desk. You would join a large organisation of about 670 people based in Phoenix. What you will do • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with safety records. Working arrangement • Full-time, Monday to Friday. • On site in Phoenix. • Applications are reviewed on a rolling basis.

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