IT Support Specialist - help desk (Orlando, FL)

Westbrook Ivory Civic Services is looking for an IT Support Specialist. The job centres on help desk for permits, and it would suit someone who likes steady, practical work. Benefits and stability attract long tenure. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with permits. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • On site in Orlando. • Applications are reviewed on a rolling basis.