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IT Support Specialist - help desk (Omaha, NE)

Bright Meridian Facilities · Omaha, NE · part time

Bright Meridian Facilities is looking for an IT Support Specialist. The job centres on help desk for work orders, and it would suit someone who likes steady, practical work. Our crews keep other people's buildings running and we treat them well. What you will do • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with work orders. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 28 hours a week, afternoons. • On site in Omaha. • Applications are reviewed on a rolling basis.

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