WWUUUH
Help Me Now

Theme

Magnification

IT Support Specialist - help desk (Minneapolis, MN)

Nova Pine Manufacturing · Minneapolis, MN · full time

Nova Pine Manufacturing is looking for an IT Support Specialist. The job centres on help desk for scrap and rework, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with scrap and rework. Working arrangement • Full-time, on a regular day shift. • On site in Minneapolis. • We reply to every applicant.

Log in to apply or save this job. Searching and viewing listings stays free.

Between jobs? WUUUH gives you a free ranked action plan, deadlines, and assistance matching with official links. Start free →

Works on slow connections. Together, We Rise.