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IT Support Specialist - help desk (Las Vegas, NV)

Summit Clear Energy Group · Las Vegas, NV · contract

Summit Clear Energy Group is looking for an IT Support Specialist. The job centres on help desk for service connections, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with service connections. • CompTIA A+ or similar certification. Working arrangement • Contract for four months, with a review at the end and a chance of extension. • On site in Las Vegas. • We reply to every applicant.

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