IT Support Specialist - help desk (Indianapolis, IN)

Silverline Cedar Hospitality Group is looking for an IT Support Specialist. The job centres on help desk for food costs, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with food costs. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • On site in Indianapolis. • We reply to every applicant.