IT Support Specialist - help desk (Denver, CO)

Westbrook Amber Staffing is looking for an IT Support Specialist. The job centres on help desk for timekeeping, and it would suit someone who likes steady, practical work. Recruiters here keep in touch with people long after placement. What you will do • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with timekeeping. Working arrangement • Full-time, with a steady weekday schedule. • On site in Denver, with some flexibility after the first few months. • We reply to every applicant.