IT Support Specialist - help desk (Colorado Springs, CO)

We are growing our team at Highbridge Clear Arts Center and adding an IT Support Specialist whose main responsibility will be help desk. We run on creativity, deadlines and a lot of goodwill. What you will do • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with event logistics. • CompTIA A+ or similar certification. Working arrangement • Full-time, with a steady weekday schedule. • On site in Colorado Springs, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.