IT Support Specialist - help desk (Charleston, SC)

Greenridge Yarrow Health Group is a healthcare provider in Charleston with clinics and support teams, and we need an IT Support Specialist to lead our help desk. You would join a small organisation of about 46 people based in Charleston. What you will do • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with patient education. • CompTIA A+ or similar certification. Working arrangement • Contract for nine months, with a review at the end and a chance of extension. • On site in Charleston. • Applications are reviewed on a rolling basis.