IT Support Specialist - help desk (Charleston, SC)

Cedar Corner Water Authority supplies drinking water and treats wastewater for Charleston and nearby communities. We are hiring an IT Support Specialist to take on help desk. Crews and office staff work closely together. What you will do • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with treatment plant data. • CompTIA A+ or similar certification. Working arrangement • Full-time, with a steady weekday schedule. • On site in Charleston, with some flexibility after the first few months. • We reply to every applicant.