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IT Support Specialist - device setup (Wichita, KS)

Bluepeak Glen Arts Center · Wichita, KS · part time

Bluepeak Glen Arts Center is looking for an IT Support Specialist. The job centres on device setup for ticketing, and it would suit someone who likes steady, practical work. You would join a small organisation of about 29 people based in Wichita. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with ticketing. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 20 hours a week, mornings. • On site in Wichita. • We reply to every applicant.

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