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IT Support Specialist - device setup (Wichita, KS)

Stonegate Wren Inspection Services Group · Wichita, KS · part time

Stonegate Wren Inspection Services Group is an inspection company in Wichita with field technicians and lab staff. We are hiring an IT Support Specialist to take on device setup. Technicians travel and report carefully. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with scheduling. Working arrangement • Part-time, about 20 hours a week, spread across three days. • On site in Wichita. • We reply to every applicant.

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