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IT Support Specialist - device setup (Tulsa, OK)

Greenridge Meadow Markets · Tulsa, OK · contract

Greenridge Meadow Markets operates grocery and general-merchandise stores around Tulsa, and we need an IT Support Specialist to lead our device setup. We like people who know our customers by name. What you will do • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with pricing. Working arrangement • Contract for four months, with the possibility of becoming permanent. • On site in Tulsa. • We will tell you what to expect at each step of the hiring process.

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