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IT Support Specialist - device setup (Tulsa, OK)

Westbrook Linden Facilities Group · Tulsa, OK · part time

Westbrook Linden Facilities Group is looking for an IT Support Specialist. The job centres on device setup for contractor visits, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with contractor visits. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 20 hours a week, afternoons. • On site in Tulsa, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.

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