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IT Support Specialist - device setup (Tulsa, OK)

Greenridge Granite Water Authority · Tulsa, OK · full time

Greenridge Granite Water Authority is looking for an IT Support Specialist. The job centres on device setup for treatment plant data, and it would suit someone who likes steady, practical work. Crews and office staff work closely together. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with treatment plant data. • CompTIA A+ or similar certification. Working arrangement • Full-time, on a regular day shift. • On site in Tulsa. • Applications are reviewed on a rolling basis.

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