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IT Support Specialist - device setup (Savannah, GA)

Ironwood Forge Arts Center Group · Savannah, GA · full time

Ironwood Forge Arts Center Group is looking for an IT Support Specialist. The job centres on device setup for exhibitions, and it would suit someone who likes steady, practical work. Evenings and weekends are part of the job. What you will do • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with exhibitions. Working arrangement • Full-time, Monday to Friday. • On site in Savannah. • Applications are reviewed on a rolling basis.

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