IT Support Specialist - device setup (Savannah, GA)

We are growing our team at Harborlight Pine Manufacturing and adding an IT Support Specialist whose main responsibility will be device setup. You would join a large organisation of more than 1,000 people based in Savannah. What you will do • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with customer orders. Working arrangement • Full-time, Monday to Friday. • On site in Savannah, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.