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IT Support Specialist - device setup (San Antonio, TX)

Westbrook Iron Property Management · San Antonio, TX · part time

Westbrook Iron Property Management manages apartment communities around San Antonio. We are hiring an IT Support Specialist to take on device setup. Maintenance and leasing staff share information every day. What you will do • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with resident events. Working arrangement • Part-time, about 28 hours a week, spread across three days. • On site in San Antonio, with some flexibility after the first few months. • We reply to every applicant.

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