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IT Support Specialist - device setup (Salt Lake City, UT)

Bright Umber Environmental Services · Salt Lake City, UT · part time

We are growing our team at Bright Umber Environmental Services and adding an IT Support Specialist whose main responsibility will be device setup. You would work closely with colleagues in operations, support and management. What you will do • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with weigh tickets. Working arrangement • Part-time, about 16 hours a week, afternoons. • On site in Salt Lake City, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.

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