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IT Support Specialist - device setup (Sacramento, CA)

Rivermark Sable Staffing · Sacramento, CA · contract

We are growing our team at Rivermark Sable Staffing and adding an IT Support Specialist whose main responsibility will be device setup. You would work closely with colleagues in operations, support and management. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with candidate screening. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in Sacramento, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.

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