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IT Support Specialist - device setup (Sacramento, CA)

Highbridge Linden Inspection Services Group · Sacramento, CA · full time

Highbridge Linden Inspection Services Group is an inspection company in Sacramento with field technicians and lab staff, and we need an IT Support Specialist to lead our device setup. You would join a small organisation of about 127 people based in Sacramento. What you will do • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with field inspections. Working arrangement • Full-time, with a steady weekday schedule. • On site in Sacramento. • Applications are reviewed on a rolling basis.

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