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IT Support Specialist - device setup (remote)

Stonegate Environmental Services · Remote · full time

Stonegate Environmental Services serves homes and businesses with collection and disposal in Columbus, and we need an IT Support Specialist to lead our device setup. Safety briefings happen every morning. What you will do • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with weigh tickets. • CompTIA A+ or similar certification. Working arrangement • Full-time, on a regular day shift. • Fully remote, with quarterly visits in Columbus. • We reply to every applicant.

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