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IT Support Specialist - device setup (remote)

Summit Cedar Health Group · Remote · contract

Summit Cedar Health Group provides primary and specialty care in Las Vegas. We are hiring an IT Support Specialist to take on device setup. Continuing education is supported. What you will do • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with insurance authorisations. Working arrangement • Contract for nine months, with the possibility of becoming permanent. • Fully remote, with a monthly team day in Las Vegas. • Applications are reviewed on a rolling basis.

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