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IT Support Specialist - device setup (remote)

Bluepeak Wren Arts Center Associates · Remote · full time

Bluepeak Wren Arts Center Associates is looking for an IT Support Specialist. The job centres on device setup for ticketing, and it would suit someone who likes steady, practical work. Everyone pitches in on show days. What you will do • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with ticketing. Working arrangement • Full-time, Monday to Friday. • Fully remote, with quarterly visits in Wichita. • We will tell you what to expect at each step of the hiring process.

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