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IT Support Specialist - device setup (remote)

Bluepeak Quarry Environmental Services · Remote · part time

Bluepeak Quarry Environmental Services collects and processes waste and recycling around Houston, and we need an IT Support Specialist to lead our device setup. You would work closely with colleagues in operations, support and management. What you will do • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with service complaints. Working arrangement • Part-time, about 24 hours a week, afternoons. • Fully remote, with an occasional day on site in Houston. • Applications are reviewed on a rolling basis.

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