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IT Support Specialist - device setup (remote)

Bluepeak Ridge Construction Group · Remote · full time

Bluepeak Ridge Construction Group builds commercial and industrial projects around San Antonio. We are hiring an IT Support Specialist to take on device setup. We build things that last and we are honest about schedules. What you will do • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with subcontractor invoices. Working arrangement • Full-time, Monday to Friday. • Fully remote, with an occasional day on site in San Antonio. • We will tell you what to expect at each step of the hiring process.

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