IT Support Specialist - device setup (remote)

Highbridge Lantern Community Partners runs community programmes across Spokane. We are hiring an IT Support Specialist to take on device setup. We are small enough to know everyone's name. What you will do • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with food distribution. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • Fully remote, with quarterly visits in Spokane. • Applications are reviewed on a rolling basis.