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IT Support Specialist - device setup (remote)

Clearpath Granite Staffing · Remote · contract

Clearpath Granite Staffing is a Tucson staffing firm for warehouse, office and healthcare roles, and we need an IT Support Specialist to lead our device setup. Recruiters here keep in touch with people long after placement. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with timekeeping. • CompTIA A+ or similar certification. Working arrangement • Contract for twelve months, with a review at the end and a chance of extension. • Remote-friendly, with an occasional day on site in Tucson. • Applications are reviewed on a rolling basis.

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