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IT Support Specialist - device setup (remote)

Bluepeak Sable Staffing Group · Remote · part time

Bluepeak Sable Staffing Group is a Boston staffing firm for warehouse, office and healthcare roles, and we need an IT Support Specialist to lead our device setup. We are in the people business and act like it. What you will do • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with temp assignments. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 28 hours a week, afternoons. • Fully remote, with a monthly team day in Boston. • We reply to every applicant.

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