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IT Support Specialist - device setup (remote)

Stonegate Wilder Property Management · Remote · full time

Stonegate Wilder Property Management is looking for an IT Support Specialist. The job centres on device setup for vendor invoices, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with vendor invoices. Working arrangement • Full-time, on a regular day shift. • Fully remote, with an occasional day on site in Atlanta. • We reply to every applicant.

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