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IT Support Specialist - device setup (remote)

Bright Ashton Banking Services · Remote · contract

Bright Ashton Banking Services provides everyday banking and small-business lending around Atlanta. We are hiring an IT Support Specialist to take on device setup. Most people here started in a branch and stayed. What you will do • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with account openings. • CompTIA A+ or similar certification. Working arrangement • Contract for twelve months, with the possibility of becoming permanent. • Remote-friendly, with a monthly team day in Atlanta. • We reply to every applicant.

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