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IT Support Specialist - device setup (remote)

Greenridge Wilder Property Management Group · Remote · full time

Greenridge Wilder Property Management Group is looking for an IT Support Specialist. The job centres on device setup for resident events, and it would suit someone who likes steady, practical work. You would join a small organisation of about 166 people, working mostly from home. What you will do • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with resident events. • CompTIA A+ or similar certification. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with an occasional day on site in Denver. • We reply to every applicant.

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