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IT Support Specialist - device setup (remote)

Clearpath Juniper Hospitality · Remote · part time

Clearpath Juniper Hospitality is looking for an IT Support Specialist. The job centres on device setup for reviews and feedback, and it would suit someone who likes steady, practical work. Promotion from within is common. What you will do • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with reviews and feedback. Working arrangement • Part-time, about 28 hours a week, with flexible days. • Fully remote, with a monthly team day in Salt Lake City. • Applications are reviewed on a rolling basis.

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