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IT Support Specialist - device setup (remote)

Harborlight Meridian Inspection Services Group · Remote · full time

Harborlight Meridian Inspection Services Group is looking for an IT Support Specialist. The job centres on device setup for field inspections, and it would suit someone who likes steady, practical work. You would join a small organisation of about 130 people, working mostly from home. What you will do • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with field inspections. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • Fully remote, with quarterly visits in Portland. • We reply to every applicant.

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