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IT Support Specialist - device setup (remote)

Clearpath Pike Learning Group · Remote · full time

We are growing our team at Clearpath Pike Learning Group and adding an IT Support Specialist whose main responsibility will be device setup. We follow the school calendar and we like people who like learning. What you will do • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with school calendars. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with quarterly visits in Portland. • We reply to every applicant.

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