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IT Support Specialist - device setup (Phoenix, AZ)

Nova River Property Management Group · Phoenix, AZ · part time

Nova River Property Management Group is looking for an IT Support Specialist. The job centres on device setup for unit turnovers, and it would suit someone who likes steady, practical work. Residents are neighbours, not numbers. What you will do • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with unit turnovers. Working arrangement • Part-time, about 24 hours a week, mornings. • On site in Phoenix. • We reply to every applicant.

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