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IT Support Specialist - device setup (Omaha, NE)

Bright Vista Staffing · Omaha, NE · contract

Bright Vista Staffing is a Omaha staffing firm for warehouse, office and healthcare roles. We are hiring an IT Support Specialist to take on device setup. Recruiters here keep in touch with people long after placement. What you will do • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with onboarding. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in Omaha. • We will tell you what to expect at each step of the hiring process.

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