IT Support Specialist - device setup (Nashville, TN)

Ironwood Amber Property Management manages apartment communities around Nashville, and we need an IT Support Specialist to lead our device setup. You would join a small organisation of about 20 people based in Nashville. What you will do • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with lease renewals. Working arrangement • Part-time, about 16 hours a week, with flexible days. • On site in Nashville. • We will tell you what to expect at each step of the hiring process.