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IT Support Specialist - device setup (Miami, FL)

Greenridge Rowan Legal Group · Miami, FL · contract

Greenridge Rowan Legal Group is looking for an IT Support Specialist. The job centres on device setup for trust accounts, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with trust accounts. • CompTIA A+ or similar certification. Working arrangement • Contract for four months, with clear deliverables from the first week. • On site in Miami. • We reply to every applicant.

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