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IT Support Specialist - device setup (Miami, FL)

Amberfield Pike Community Partners · Miami, FL · full time

Amberfield Pike Community Partners runs community programmes across Miami. We are hiring an IT Support Specialist to take on device setup. We are small enough to know everyone's name. What you will do • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with donor records. Working arrangement • Full-time, on a regular day shift. • On site in Miami. • We reply to every applicant.

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