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IT Support Specialist - device setup (Las Vegas, NV)

Ironwood Willow Property Management · Las Vegas, NV · part time

We are growing our team at Ironwood Willow Property Management and adding an IT Support Specialist whose main responsibility will be device setup. You would join a small organisation of about 12 people based in Las Vegas. What you will do • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with vendor invoices. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 24 hours a week, afternoons. • On site in Las Vegas. • Applications are reviewed on a rolling basis.

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