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IT Support Specialist - device setup (Las Vegas, NV)

Rivermark Hollow Environmental Services Partners · Las Vegas, NV · full time

Rivermark Hollow Environmental Services Partners is an environmental-services company in Las Vegas with routes, transfer stations and recycling. We are hiring an IT Support Specialist to take on device setup. You would work closely with colleagues in operations, support and management. What you will do • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with fleet maintenance. • CompTIA A+ or similar certification. Working arrangement • Full-time, on a regular day shift. • On site in Las Vegas. • Applications are reviewed on a rolling basis.

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